Jr. Network & Security Engineer - Ahmedabad
Job Description:
Designation: Jr. Network & Security Engineer (For US Post Support Cases )
Job Description :
1. Excellent oral and written communication as well as presentation skill.
2. Candidate should have US customer handling experience.
3. Installation / Configuration experience in Networking equipments like Firewall / Router / Switches (Must)
4. Would be added advantages if have experience on UTM products & Technical Support
5. Good Presentation skill (Good to have)
6. Basic understanding of DNS / Email / Web protocols (Must)
Key Responsibility :
1) L1 support for after Sales cases (Chat / Email / Phone)
2) Maintenance of SLA standards
3) Product Training
4) Product Documentations
5) US/UK/Aus- Customer/Client Handling experience is must
Salary:
INR 1,00,000 - 3,50,000 P.A
Industry:
IT-Software / Software Services
Functional Area:
IT Hardware, Technical Support, Telecom Engineering
Role Category:
Telecom
Role:
Security Engineer
Keyskills:
SLA, UK client, US client, CCNA, L1, DNS, Cisco Routers, Firewall, Switches
Education:(UG - Any Graduate - Any Specialization, Graduation Not Required, B.Tech/B.E. - Any Specialization) AND (PG - Any Postgraduate - Any Specialization, Post Graduation Not Required).
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