Ahmedabad Tech Support Engineer Fresher Recruitment – Tuncer Infotech Pvt Ltd

Job Position: Technical Support Engineer
Number of Posts: 04
Name of the Company: Tuncer Infotech Pvt Ltd
Job Location: Ahmedabad
Experience: 0 to 4 yrs
Salary: INR 80,000 – 3,00,000 P.A

Job Duties:
Provide customer support. I.e. answer phones, emails or live chats
Respond to customer requests
Provide customers with product and service information; training shall be provided
Identify, research, and resolve customer issues using the computer system
Follow-up on customer inquiries that are not immediately resolved
Research and resolve the billing issues
Other duties as assigned

Skills Required:
Highly proficient in English verbal and written Language skills (must have British/American Accent)
Computer literate, proficient in MS office and has a typing speed of at least 40 wpm
Ready to work with Web Security Related Products
Ready to work 24/7 shifts
Able to work, co-operate and communicate with an international team
Graduate / undergraduate / diploma
Fresher / experienced are welcomed
Experience in any International Call center would be an added advantage

Qualification: Graduate

Details of the Company:
JCTWeb – Tuncer InfoTech Pvt. Ltd. is a US based Web and Software development company with an office in Ahmedabad, Gujarat. We are in the Internet business since 1995. We pride ourselves in helping our clients build their businesses and establish a global Internet presence.
We are seeking a highly motivated, experienced team of Customer Support Representativefor JCTWeb.com in Ahmedabad/Gujarat.

Apply: Email your cv to geeta@jctweb.com

Contact Person: Geeta Ramwani