Trainee-System-Engineer-Extramarks-Education-Pvt-Ltd--Noida-Ahmedabad-Alwar-Chandigarh-Dhanbad-Jodhpur
Trainee System Engineer - 23 Opening(s)
Job Purpose : To attend and close all logged Software & Hardware calls in the given Location with minimum possible help and part requirement.
Job Description:-
Ensures maximum defectives repair with available resources and support Pan India locations as per the open calls requirement.
Co-ordinate with repair vendors for achievement of maximum ROK units as per signed SLA.
Arrange required spare parts through local search and achieve better repair %.
% of total call closures in a month with tele-support and no part usage.
Maximum call attendance to provide L1 support on daily basis
Understanding of L3 L4 level repair for all IT Hardware.
Understanding of Software support for Basic IT infrastructure.
Understanding of L1 L2 level repair for all IT Hardware
Understanding of Software support for Basic IT infrastructure , Linux is must
Knowledge of Excel & working MIS
Please refer to the Job description above
Experience 2 - 4 Years
Industry Type Education / Teaching / Training
Role Hardware Installation Technician
Functional Area IT Hardware, Technical Support, Telecom Engineering
Education UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required
DOCTORATE - Doctorate Not Required
Contact Ms. Riva
D-180, Sec 63
NOIDA,Uttar Pradesh,India 201301
Telephone 0120-4175300
Email jobs@extramarks.com
Website http://www.extramarks.com
Job Posted 03 Jul
Reference "Technical Support Executive"
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