Level 3- Technical Support

Level 3- Technical Support

by Supportmart Technical Services Pvt. Ltd. in Gurgaon
Experience: 1 to 6 yrs. | Salary: INR 1,75,000 - 4,25,000 P.A

Job Description

*Responsible for team handling & mentoring.*Providing real time Floor Support to agents taking remote/calls.
*Handling Escalations and Supervisor calls/sessions.* Should have excellent technical knowledge.Salary: INR 1,75,000 - 4,25,000 P.A
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Keyskills:
level 3, Technical Support

Desired Candidate ProfileEducation: (UG - Any Graduate - Any Specialization, Graduation Not Required) AND (PG - Any Postgraduate - Any Specialization, Post Graduation Not Required)...

Company ProfileSupportmart Technical Services Pvt. Ltd.http:// www.supportmart.netwww.supportmart.net

Contact DetailsRecruiter Name: Ashish KauraContact Company: Supportmart Technical Services Pvt Ltd.

Telephone: +919818399552